Cancellation & Refund Policy

We understand that plans can change. Our goal is to make cancellations simple and fair for everyone involved.

1. Individual Coaching Sessions (Video Chat)

You may cancel up to 24 hours before your scheduled session for a full refund.
If you cancel less than 24 hours before your session or do not attend, your fee is forfeited and no refund will be issued.

2. Leaders Sponsoring Groups (Seminars & Team Events)

Because group seminars require travel, preparation, and reserved dates:

Leaders may cancel up to 7 days (1 week) before the scheduled seminar date for a full refund.
Cancellations made within 7 days of the seminar date are non‑refundable.

If you need to change dates, please contact us as early as possible. Date changes are subject to availability and may be treated as a cancellation and new booking.

3. Seminar Members (Individual Registrants for a Seminar)

Seminar members may cancel up to 24 hours before the seminar start time for a full refund.

Cancellations made less than 24 hours before the seminar or no‑shows are non‑refundable.

4. How to Cancel

To cancel or reschedule, please use your booking confirmation email or your account or My Bookings / My Subscriptions page.

If you have any trouble, contact us directly at [info@haltedandsalted.com / 802-242-1454].

Refund Procedures

Approved refunds are processed back to the original method of payment.

For eligible cancellations, refunds are typically processed within 5–10 business days after we receive your request.
Any non‑refundable fees or late‑cancellation charges (as outlined in our Cancellation Terms) will be deducted from the refund amount.
If you do not see your refund after 10 business days, please contact your bank or card issuer first, then reach out to us with your booking details.

Contact for Policy Inquiries

If you have any questions about this policy, please contact us at [info@haltedandsalted.com or 802-242-2454].